We're here when you need us
Questions about satirical writing?
Whether you're stuck on a particular technique, curious about seminar structure, or just want to know if this approach fits your style, we're available to talk. Every question deserves a real answer, not an automated response. Reach out using whichever method works best for you, and we'll get back within a day or two with something actually useful.
How to reach us
Phone
Office Location
Central Ave, 98
Mykolaiv, Mykolaiv Oblast
Ukraine, 54000
Send us a message
When we're available
Email Replies
We check messages twice daily on weekdays and respond within 24 hours. Weekend emails get answered Monday morning.
Phone Support
Available Monday through Friday, 9:00 AM to 6:00 PM EET. Leave a voicemail outside these hours and we'll call back.
Office Visits
Walk-ins welcome during business hours, but scheduling ahead ensures someone's free to talk properly about your questions.
Where to find us
Our office is located in central Mykolaiv, about a ten-minute walk from the main transit hub. There's street parking nearby if you're driving, and several cafes within a block if you arrive early.
Jentamorph Office
Central Ave, 98
Mykolaiv, Mykolaiv Oblast
Ukraine, 54000
Common questions
Email inquiries typically get a reply within 24 hours on weekdays. Phone calls during business hours are answered immediately or returned the same day. We try to address every question thoroughly rather than rushing a partial answer, so some complex topics might take an extra day to research properly.
Absolutely. We offer 30-minute phone or video consultations to discuss whether our seminars match what you're looking for. These aren't sales pitches – they're genuine conversations about your writing goals and how satirical techniques might fit into your work. Just mention you'd like to schedule one when you reach out.
Email works best for detailed questions since we can attach relevant materials and take time to explain specific aspects of the curriculum. Phone calls are great for quick clarifications or if you prefer talking through options. Either way, we'll make sure you have enough information to make a confident decision.
Participants can email questions about techniques or assignments for up to three months after completing a seminar. We also maintain an alumni community where past participants share work and discuss approaches. You're not cut off the moment the final session ends – we want the learning to stick.